Cambridge IELTS 16 · General Training · Test 3 · Section 2

Qualities That Make A Great Barista & Running A Meeting — IELTS Reading Answers

All 13 answers for Qualities That Make A Great Barista & Running A Meeting, Cambridge IELTS 16 General Training Reading Test 3 Section 2, with the passage evidence and an explanation for each.

By Deep Bikram, IELTS Content Lead & Assessment Specialist · Reviewed by Sarah Chen · Updated

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Qualities That Make A Great Barista & Running A Meeting answer key at a glance

Questions 15–27. Tap an answer to see the evidence.

  1. 15Correct
  2. 16Conversation
  3. 17Filter
  4. 18Fresh
  5. 19Flavour
  6. 20Bitter
  7. 21Day
  8. 22Issues
  9. 23Information
  10. 24Agenda
  11. 25Conflicts
  12. 26Tension
  13. 27Social activity

What this section tests

This section is tested with Note Completion (Q15–22), Flow Chart Completion (Q23–27). Each section below gives the strategy for that question type, the answers, and the sentence that proves them.

Questions 15–22: Note Completion

Strategy: Predict the word class from the note, find the paraphrase of the note's keyword in the passage, then copy the answer exactly within the word limit.

Q15Correct
“As a barista, you must make a concerted effort to listen to your clientele and make sure the drinks you produce are correct in all respects.”

The note needs an adjective describing the drinks; a barista must ensure 'the drinks you produce are correct in all respects'.

Q16Conversation
“If you become distracted by the conversation that is going on nearby, you may ultimately miss the mark from a service perspective”

A noun for nearby talk fits; being distracted by 'the conversation that is going on nearby' spoils service.

Q17Filter
“You will often catch a great barista rinsing out the filter in their machines, for example, as this erodes the build-up of burnt coffee oil that can begin to impact on the quality and taste of each espresso shot”

The gap asks which part is rinsed; great baristas are seen 'rinsing out the filter in their machines'.

Q18Fresh
“similarly, do not be surprised to hear the sound of the coffee grinder at work. This highlights the keen attention to detail that distinguishes skilled baristas, as they have the desire and the awareness to make every drink with completely fresh ground coffee”

The adjective describes the ground coffee: skilled baristas make every drink 'with completely fresh ground coffee'.

Q19Flavouralso accepted: flavor, flavour
“those who act too soon are left with a drink without flavour while those who delay the finish risk burning the beverage and tainting it with a bitter after-taste”

A noun for what early finishing removes is needed; acting too soon leaves 'a drink without flavour'.

Q20Bitter
“they also understand how important this is; those who act too soon are left with a drink without flavour while those who delay the finish risk burning the beverage and tainting it with a bitter after-taste”

The gap asks for the taste of an over-brewed drink; delaying the finish risks 'a bitter after-taste'.

Q21Day
“Great baristas ask their customers how their day is going”

A noun fits the small-talk question; great baristas 'ask their customers how their day is going'.

Q22Issues
“they read local newspapers and keep up with issues that really matter, all of which make a real difference in a competitive marketplace”

The plural noun covers local matters; baristas read newspapers and 'keep up with issues that really matter'.

Questions 23–27: Flow Chart Completion

Strategy: Follow the arrows in order. Each stage usually maps to one sentence or one clause in the passage.

Q23Informationalso accepted: relevant Information
“start by requesting everyone to introduce themselves and to give a bit of relevant information in addition to their name”

The flow chart needs a noun for what each person adds; everyone gives 'a bit of relevant information' besides their name.

Q24Agendaalso accepted: meeting Agenda
“Next, make sure everyone can see the agenda or has a copy of it”

A singular noun fits the document everyone must see; the chair ensures all can see 'the agenda or has a copy'.

Q25Conflicts
“try to keep discussions positive, but don't ignore conflicts – find a solution for them and make sure they are resolved before they grow”

The plural noun names what must be resolved; the advice is not to 'ignore conflicts' but to settle them early.

Q26Tension
“don't let the same people take on all the work as this can lead to tension within the group”

A noun for group strain is needed; letting the same people do all the work 'can lead to tension within the group'.

Q27Social activity
“At the end, remember to thank everyone for turning up and contributing. It can be nice to follow the meeting with a social activity like sharing a meal or going to a cafe”

A noun phrase for an optional ending fits; the meeting can be followed by 'a social activity like sharing a meal'.

Learn the question types in this section

Frequently asked questions

Where does the Qualities That Make A Great Barista & Running A Meeting passage come from?

It is Section 2 of Cambridge IELTS 16 General Training Reading Test 3, and it covers Questions 15–27.

What question types appear in Qualities That Make A Great Barista & Running A Meeting?

The section is tested with Note Completion, Flow Chart Completion. Each type is explained on this page, alongside the answers.

Are these reading answers reliable?

Every answer is paired with the sentence that proves it, so you can check each one against the passage yourself. Use the page after a timed attempt, not instead of one.

Cambridge IELTS is published by Cambridge University Press & Assessment. Band9Prep is not affiliated with Cambridge. This page is an independent study aid: it gives the answer key, the passage evidence and an explanation so you can review an attempt you have already made.

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