Cambridge IELTS 19 · General Training · Test 1 · Section 1

Gobridge Tramlink – Frequently Asked Questions (Faqs) & Adorable Knitwear – Online Customer Reviews — IELTS Reading Answers

All 14 answers for Gobridge Tramlink – Frequently Asked Questions (Faqs) & Adorable Knitwear – Online Customer Reviews, Cambridge IELTS 19 General Training Reading Test 1 Section 1, with the passage evidence and an explanation for each.

By Deep Bikram, IELTS Content Lead & Assessment Specialist · Reviewed by Sarah Chen · Updated

← All Cambridge 19 GT Test 1 answers

Gobridge Tramlink – Frequently Asked Questions (Faqs) & Adorable Knitwear – Online Customer Reviews answer key at a glance

Questions 1–14. Tap an answer to see the evidence.

  1. 1FALSE
  2. 2FALSE
  3. 3NOT GIVEN
  4. 4TRUE
  5. 5FALSE
  6. 6NOT GIVEN
  7. 7NOT GIVEN
  8. 8B
  9. 9A
  10. 10C
  11. 11E
  12. 12A
  13. 13E
  14. 14C

What this section tests

This section is tested with True / False / Not Given (Q1–7), Matching Features (Q8–14). Each section below gives the strategy for that question type, the answers, and the sentence that proves them.

Questions 1–7: True / False / Not Given

Strategy: Judge the whole statement against the text. FALSE contradicts the passage; NOT GIVEN means the passage never addresses that specific claim.

Q1FALSE

The city buses start operating later than the trams.

“Our first tram from the city centre leaves from Marvin Square at 6.30 am, half an hour after the first city bus service”

The first tram leaves at 6.30 am, 'half an hour after the first city bus service', so buses start earlier, not later.

Q2FALSE

You can get a tram from the airport to the city centre up to midnight.

“Trams from the airport to the city centre start running at 6.15 am and leave every fifteen minutes until 7.30 pm when the evening schedule takes over. Trams then run to the main railway station at 35-minute intervals and end at 11.35 pm”

The airport service switches to the evening schedule at 7.30 pm and the last tram is at 11.35 pm, so not up to midnight.

Q3NOT GIVEN

The 207 bus service stops at the main railway station.

“If your flight arrives later than this, the number 207 airport bus runs every hour through the night”

The 207 bus runs hourly through the night, but its stops, including whether it serves the main railway station, are never stated.

Q4TRUE

The cost of a tram ticket varies depending on your journey.

“Check your route and make sure you buy the correct price ticket”

Passengers must 'Check your route and make sure you buy the correct price ticket', implying fares vary by journey.

Q5FALSE

Bicycles are allowed on the trams between 7.30 am and 10 am.

“Bicycles may only be taken on the trams during off-peak travel periods: up to 7.30 am, between 10 am and 2.30 pm and after 7 pm”

Bicycles are allowed 'up to 7.30 am, between 10 am and 2.30 pm and after 7 pm', so they are banned during 7.30 to 10 am.

Q6NOT GIVEN

Additional trams run during the Gobridge festival period.

“Festivals and other large events may also mean that bicycles are prohibited as trams carry extra passengers at these times”

Festivals may lead to bicycles being prohibited, but the text never says whether extra trams are scheduled.

Q7NOT GIVEN

Cyclists may be asked to leave the tram if they block the exit.

“Once on board, riders should remain with their bicycles throughout the journey and ensure they do not obstruct the entrance, exit or any other area of public access”

Cyclists must not 'obstruct the entrance, exit', but the text never says they may be asked to leave the tram.

Questions 8–14: Matching Features

Strategy: Match the statement to the named person or thing. Names can repeat, so check each option against what that person actually says.

Q8B

The colour of the sweater did not match the website image.

“The purple one is pretty, though I expected a lighter shade from the picture”

Review B expected 'a lighter shade from the picture', so the sweater's colour did not match the website image.

Q9A

The customer took some time to decide on the purchase.

“I spent a while thinking about buying this sweater because of the price, but I'm glad I finally did”

Review A says 'I spent a while thinking about buying this sweater because of the price', showing a slow decision.

Q10C

The customer initially bought the wrong size.

“I opted for the medium, but it was too tight so I exchanged it”

Review C 'opted for the medium, but it was too tight so I exchanged it', so the first size was wrong.

Q11E

The customer changed her mind about returning a sweater.

“I couldn't decide which colour to get so I bought the deep blue and the charcoal grey, with every intention of sending one of them back. That didn't happen, of course”

Review E bought two colours 'with every intention of sending one of them back. That didn't happen', so she changed her mind.

Q12A

The customer bought a bigger size than she usually does.

“I tend to take medium but went for large, which was a wise decision as there is plenty of room for a T-shirt underneath when I wear it with jeans”

Review A usually takes medium 'but went for large', a bigger size than usual.

Q13E

The sweater can be worn for smart or casual occasions.

“These sweaters are lovely to wear with jeans but also stylish enough to wear to work”

Review E finds the sweaters good 'with jeans but also stylish enough to wear to work', covering casual and smart occasions.

Q14C

The customer was worried that the sweater wouldn’t suit her.

“I ordered the olive green with stripes and, although I wasn't sure it was going to look right on me, I was pleasantly surprised when I put it on”

Review C 'wasn't sure it was going to look right on me', so she worried the sweater would not suit her.

Learn the question types in this section

Frequently asked questions

Where does the Gobridge Tramlink – Frequently Asked Questions (Faqs) & Adorable Knitwear – Online Customer Reviews passage come from?

It is Section 1 of Cambridge IELTS 19 General Training Reading Test 1, and it covers Questions 1–14.

What question types appear in Gobridge Tramlink – Frequently Asked Questions (Faqs) & Adorable Knitwear – Online Customer Reviews?

The section is tested with True / False / Not Given, Matching Features. Each type is explained on this page, alongside the answers.

Are these reading answers reliable?

Every answer is paired with the sentence that proves it, so you can check each one against the passage yourself. Use the page after a timed attempt, not instead of one.

Cambridge IELTS is published by Cambridge University Press & Assessment. Band9Prep is not affiliated with Cambridge. This page is an independent study aid: it gives the answer key, the passage evidence and an explanation so you can review an attempt you have already made.

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