Cambridge IELTS 15 · General Training · Test 1 · Section 1

Consumer Advice & Rice Cookers — IELTS Reading Answers

All 14 answers for Consumer Advice & Rice Cookers, Cambridge IELTS 15 General Training Reading Test 1 Section 1, with the passage evidence and an explanation for each.

By Deep Bikram, IELTS Content Lead & Assessment Specialist · Reviewed by Sarah Chen · Updated

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Consumer Advice & Rice Cookers answer key at a glance

Questions 1–14. Tap an answer to see the evidence.

  1. 1NOT GIVEN
  2. 2NOT GIVEN
  3. 3TRUE
  4. 4TRUE
  5. 5FALSE
  6. 6NOT GIVEN
  7. 7D
  8. 8E
  9. 9B
  10. 10A
  11. 11D
  12. 12B
  13. 13E
  14. 14C

What this section tests

This section is tested with True / False / Not Given (Q1–6), Matching Information (Q7–14). Each section below gives the strategy for that question type, the answers, and the sentence that proves them.

Questions 1–6: True / False / Not Given

Strategy: Judge the whole statement against the text. FALSE contradicts the passage; NOT GIVEN means the passage never addresses that specific claim.

Q1NOT GIVEN

You will receive a card telling you if an item has been left with a neighbour.

“If your item wasn't delivered to the location you agreed (e.g. if it was left with your neighbour without your consent), it's the seller's legal responsibility to sort out the issue”

NOT GIVEN: the text mentions an item 'left with your neighbour without your consent', but never says a card is posted.

Q2NOT GIVEN

It may be quicker to get a refund than a replacement for a non-delivered item.

“If the item doesn't turn up, you're legally entitled to a replacement or refund”

NOT GIVEN: buyers are 'legally entitled to a replacement or refund', but the text never compares how quickly each is provided.

Q3TRUE

You are entitled to a refund if the item fails to arrive by a certain time.

“You can ask for your money back if you don’t receive the item within 30 days of buying it”

TRUE: 'You can ask for your money back if you don't receive the item within 30 days of buying it'.

Q4TRUE

There is a time limit when using the ‘chargeback’ scheme for a debit card payment.

“You should do this within 120 days of when you paid”

TRUE: chargeback claims 'should' be made 'within 120 days of when you paid', a clear time limit.

Q5FALSE

You can use the ‘chargeback’ scheme for a credit card payment of more than £100.

“If the item cost more than £100 but less than £30,000, contact your credit card company and say that you want to make a ‘section 75’ claim.”

FALSE: items over £100 are handled by 'a section 75 claim' with the credit card company, not by chargeback.

Q6NOT GIVEN

PayPal’s online resolution centre has a good reputation for efficiency.

“If you paid using PayPal, use PayPal's online resolution centre to report your dispute”

NOT GIVEN: PayPal's 'online resolution centre' is recommended for disputes, but its efficiency is never assessed.

Questions 7–14: Matching Information

Strategy: Scan for the idea, not the exact words. The answer is a paragraph letter, and one paragraph may be used more than once unless the instructions say otherwise.

Q7D

The handles at the side are hard to use.

“the handles are tricky to grip”

D: 'the handles are tricky to grip', so side handles are hard to use.

Q8E

It cooks brown rice without making a mess.

“This is simple to use, not spitting or boiling over even when cooking brown rice”

E: it is 'not spitting or boiling over even when cooking brown rice', so brown rice causes no mess.

Q9B

It automatically switches setting to keep the rice warm when cooked.

“It's programmed to adjust the temperature once the rice is done so that it stops cooking but doesn't get cold”

B: it is 'programmed to adjust the temperature once the rice is done' so the rice 'doesn't get cold'.

Q10A

It’s difficult to get the removable top really clean.

“It produces perfectly cooked white rice, but tends to spit when cooking brown rice. There are slight dirt traps around the rim of the lid, and neither the pot nor the lid is dishwasher safe”

A: there are 'slight dirt traps around the rim of the lid', and neither pot nor lid is dishwasher safe.

Q11D

A selection of recipes is provided with the cooker.

“it has a lift-off lid and comes with a booklet including a range of ideas for rice dishes”

D: it 'comes with a booklet including a range of ideas for rice dishes', a selection of recipes.

Q12B

It has a handle at the top for carrying the cooker safely.

“The lid locks when closed and becomes a secure handle to carry the cooker”

B: 'The lid locks when closed and becomes a secure handle to carry the cooker'.

Q13E

The outside of the cooker doesn’t get too hot.

“The exterior stays cool when in use, so there's no danger of burning your hand”

E: 'The exterior stays cool when in use, so there's no danger of burning your hand'.

Q14C

You can put the pot in the dishwasher.

“The interior pot is made of non-stick aluminium and is dishwasher safe”

C: 'The interior pot is made of non-stick aluminium and is dishwasher safe', so it can go in the machine.

Learn the question types in this section

Frequently asked questions

Where does the Consumer Advice & Rice Cookers passage come from?

It is Section 1 of Cambridge IELTS 15 General Training Reading Test 1, and it covers Questions 1–14.

What question types appear in Consumer Advice & Rice Cookers?

The section is tested with True / False / Not Given, Matching Information. Each type is explained on this page, alongside the answers.

Are these reading answers reliable?

Every answer is paired with the sentence that proves it, so you can check each one against the passage yourself. Use the page after a timed attempt, not instead of one.

Cambridge IELTS is published by Cambridge University Press & Assessment. Band9Prep is not affiliated with Cambridge. This page is an independent study aid: it gives the answer key, the passage evidence and an explanation so you can review an attempt you have already made.

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