Cambridge IELTS 6 · General Training · Test 1 · Section 1
Causton Health Centre Patient Information Leaflet & Bentley Hospital Catering Service — IELTS Reading Answers
All 14 answers for Causton Health Centre Patient Information Leaflet & Bentley Hospital Catering Service, Cambridge IELTS 6 General Training Reading Test 1 Section 1, with the passage evidence and an explanation for each.
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Causton Health Centre Patient Information Leaflet & Bentley Hospital Catering Service answer key at a glance
Questions 1–14. Tap an answer to see the evidence.
What this section tests
This section is tested with Matching Information (Q1–4), True / False / Not Given (Q5–9), Matching Sentence Endings (Q10–14). Each section below gives the strategy for that question type, the answers, and the sentence that proves them.
Questions 1–4: Matching Information
Strategy: Scan for the idea, not the exact words. The answer is a paragraph letter, and one paragraph may be used more than once unless the instructions say otherwise.
what to do if you need help outside normal working hours
“Please telephone 823307 and a recorded message will give you the number of the doctor from the Centre on duty. Please remember this is in addition to our normal working day. Urgent calls only please”
Section B tells patients to telephone 823307, where 'a recorded message will give you the number of the doctor ... on duty' outside normal hours.
who to speak to first for general information
“Our receptionists provide your primary point of contact – they are all very experienced and have a lot of basic information at their fingertips. They will be able to answer many of your initial queries and also act as a link with the rest of the team”
Section F calls receptionists 'your primary point of contact', able to answer 'many of your initial queries' before anyone else.
what happens when you register with the Centre
“Within 3 months of registering with the Centre, new patients on regular medication are invited to attend a health check with their doctor. Other patients can arrange to be seen by one of the Centre Nurses”
Section D says 'Within 3 months of registering ... new patients on regular medication are invited to attend a health check'.
what to do if you need to cancel a doctor's appointment
“if you cannot keep an appointment, please phone in and let us know as soon as possible so that it can be used for someone else”
Section A asks anyone who 'cannot keep an appointment' to 'phone in and let us know as soon as possible', the cancellation procedure.
Questions 5–9: True / False / Not Given
Strategy: Judge the whole statement against the text. FALSE contradicts the passage; NOT GIVEN means the passage never addresses that specific claim.
You must always see the same doctor if you visit the Centre.
“We suggest that you try to see the same doctor whenever possible because it is helpful for both you and your doctor to know each other well”
FALSE - the leaflet only suggests you 'try to see the same doctor whenever possible', so seeing one doctor is not compulsory.
If you want a repeat prescription you must make an appointment.
“Some services are not covered by the Centre e.g. private certificates, insurance, driving and sports medicals, passport signatures, school medicals and prescriptions for foreign travel”
NOT GIVEN - 'prescriptions for foreign travel' appear among excluded services, but repeat prescriptions and appointments for them are never discussed.
Helen Stranger is the Head Nurse.
“Liz Stuart, Martina Scott and Helen Stranger are available daily by appointment to help you with dressings, ear syringing, children's immunisations, removal of stitches and blood tests”
NOT GIVEN - Helen Stranger is listed with two other nurses offering dressings and blood tests, but no one is identified as Head Nurse.
It is possible that receptionists will ask you to explain your problem.
“They may request brief details of your symptoms or illness – this enables the doctors to assess the degree of urgency”
TRUE - receptionists 'may request brief details of your symptoms or illness' so doctors can assess the degree of urgency.
You should give the Health Centre your new contact details if you move house.
“Please remember to let us know if you decide to relocate. It is also useful for us to have a record of your telephone number”
TRUE - patients are asked to 'let us know if you decide to relocate', and the Centre also wants a record of your telephone number.
Questions 10–14: Matching Sentence Endings
Strategy: Complete the grammar first, then check the meaning. The ending must follow logically from the stem as well as appear in the passage.
Options for Questions 10–14
- Atalk to a staff co-ordinator.
- Bhave two thirty-minute breaks.
- Cnot take any breaks for meals.
- Dpay for any meals they have.
- Eget a single one-hour break.
- Flook at the section staffing board.
- Glose pay for their break times.
- Htell a member of the Personnel Management team.
- Ihave an annual dental examination.
- Jconsult their doctor.
Temporary employees only working 3 hours should
“0-4 hrs”
Staff working '0-4 hrs' have no break entitlement, matching option C, 'not take any breaks for meals'.
Employees who work 11 hours should
“8-12 hrs 60 mins (taken as 2 × 30 mins)”
The 8-12 hour band gives '60 mins (taken as 2 × 30 mins)', which is option B, two thirty-minute breaks.
To find out when to have their breaks, employees should
“Your section staffing board will show the times when these breaks are to be taken”
'Your section staffing board will show the times when these breaks are to be taken', so employees check the board - option F.
Employees working with food must
“Food handlers need to have an annual dental examination by the company dentist”
Food handlers 'need to have an annual dental examination by the company dentist', which is option I.
Food handlers who have been ill should
“Food handlers should report any instance of sickness, diarrhoea and/or stomach upset experienced either while at work or during a holiday to a member of the Personnel Management team”
Sick food handlers must report 'any instance of sickness, diarrhoea and/or stomach upset ... to a member of the Personnel Management team', option H.
Learn the question types in this section
Frequently asked questions
Where does the Causton Health Centre Patient Information Leaflet & Bentley Hospital Catering Service passage come from?
It is Section 1 of Cambridge IELTS 6 General Training Reading Test 1, and it covers Questions 1–14.
What question types appear in Causton Health Centre Patient Information Leaflet & Bentley Hospital Catering Service?
The section is tested with Matching Information, True / False / Not Given, Matching Sentence Endings. Each type is explained on this page, alongside the answers.
Are these reading answers reliable?
Every answer is paired with the sentence that proves it, so you can check each one against the passage yourself. Use the page after a timed attempt, not instead of one.
Cambridge IELTS is published by Cambridge University Press & Assessment. Band9Prep is not affiliated with Cambridge. This page is an independent study aid: it gives the answer key, the passage evidence and an explanation so you can review an attempt you have already made.