Cambridge IELTS 3 · Listening · Test 2 · Part 2
University Helpline — IELTS Listening Answers
All 10 answers for University Helpline, Cambridge IELTS 3 Listening Test 2 Part 2, with the transcript evidence and an explanation for each.
← All Cambridge 3 Listening Test 2 answers
University Helpline answer key at a glance
Questions 11–20. Tap an answer to see the evidence.
What this part tests
This part is tested with Table Completion (Q11–15). Each section below gives the strategy for that question type, the answers, and the sentence that proves them.
Questions 11–15: Table Completion
Strategy: Work row by row. The row label tells you where to look; the column heading tells you what kind of word you need.
“We can provide information on financial matters; for example, you may feel that your grant is insufficient to see you through college life or you may have some queries regarding the fees you are paying if you are an overseas student”
Financial advice covers queries about 'the fees you are paying if you are an overseas student', so overseas student fees fits.
“Another area we can help with is what we generally term the ‘domestic’ area; things such as childcare and the availability of nursery provision, for example, come under this”
Childcare and nursery provision come under what is termed 'the domestic area', so that phrase fills the gap.
“You may wish to know more about essay deadlines, for example, or how to use the library - there are all kinds of questions you will find yourself asking and not knowing where to get quick answers from”
Students may want to know 'more about essay deadlines', the example given for getting quick answers.
“The last example I’ve given here is simply termed ‘social’ - and yes, there is a lot of social life here”
The last category is simply 'social', and 'there is a lot of social life here', so social life fits.
“But you may have a particular interest you wish to pursue or you may wish to participate in outings or trips if you don’t know many people at the moment”
They may wish to 'participate in outings or trips', the activity listed under social help.
Learn the question types in this part
Frequently asked questions
Where does the University Helpline listening section come from?
It is Part 2 of Cambridge IELTS 3 Listening Test 2, and it covers Questions 11–20.
What question types appear in University Helpline?
The part is tested with Table Completion. Each type is explained on this page, alongside the answers.
Are these reading answers reliable?
Every answer is paired with the sentence that proves it, so you can check each one against the passage yourself. Use the page after a timed attempt, not instead of one.
Cambridge IELTS is published by Cambridge University Press & Assessment. Band9Prep is not affiliated with Cambridge. This page is an independent study aid: it gives the answer key, the passage evidence and an explanation so you can review an attempt you have already made.