Cambridge IELTS 12 · Listening · Test 1 · Part 4

Four Business Values — IELTS Listening Answers

All 10 answers for Four Business Values, Cambridge IELTS 12 Listening Test 1 Part 4, with the transcript evidence and an explanation for each.

By Deep Bikram, IELTS Content Lead & Assessment Specialist · Reviewed by Sarah Chen · Updated

← All Cambridge 12 Listening Test 1 answers

Four Business Values answer key at a glance

Questions 31–40. Tap an answer to see the evidence.

  1. 31damage
  2. 32side effects
  3. 33bridge
  4. 34confusion
  5. 35smartphone
  6. 36resources
  7. 37unnecessary
  8. 38chocolate bar
  9. 39problem
  10. 40market share

What this part tests

This part is tested with Note Completion (Q31–40). Each section below gives the strategy for that question type, the answers, and the sentence that proves them.

Questions 31–40: Note Completion

Strategy: Predict the word class from the note, find the paraphrase of the note's keyword in the transcript, then copy the answer exactly within the word limit.

Q31damage
“Pursue values by all means, but be prepared for what may happen as a result. They can actually cause damage, which is not at all the intention.”

Values pursued without care 'can actually cause damage', so damage is the harm done, not the intention.

Q32side effectsalso accepted: side-effects
“But all too often the right thing backfires, if those leaders adopt values without understanding and managing the side effects that arise.”

Leaders fail 'without understanding and managing the side effects that arise', so side effects is the two-word answer.

Q33bridge
“On a management training course I once attended, we were put into groups and had to construct a bridge across a stream”

On a training course groups 'had to construct a bridge across a stream', so bridge is what they built.

Q34confusion
“The other teams tried to collaborate on building the structure, and descended into confusion”

Other teams 'tried to collaborate ... and descended into confusion', so confusion is the result.

Q35smartphone
“In the case of a smartphone that a certain company launched, one director wanted to target the business market, and another demanded it was aimed at consumers. The company wanted both directors to be involved, so gave the product a consumer-friendly name, but marketed it to companies.”

The example is 'a smartphone that a certain company launched', aimed at two markets at once.

Q36resources
“Of course hard work is valuable, but only when properly targeted. Otherwise it wastes the resources that companies value most – time and energy. And that’s bad for the organisation.”

Mistargeted hard work 'wastes the resources that companies value most – time and energy', so resources is the word.

Q37unnecessaryalso accepted: not necessary
“Here ‘lazy’ means having a rational determination not to carry out unnecessary tasks.”

Here lazy means refusing 'to carry out unnecessary tasks', so unnecessary is the adjective.

Q38chocolate bar
“This happened a few years ago with the launch of a chocolate bar: subsequent research showed that plenty of consumers remembered the adverts, but had no idea what was being advertised”

The failed launch was 'a chocolate bar' whose adverts were remembered but not the product.

Q39problem
“Creativity needs to be targeted, to solve a problem that the company has identified”

Creativity must be targeted 'to solve a problem that the company has identified', so problem is the noun.

Q40market share
“The study found that the pioneers commanded an average market share of 29 percent, while the followers achieved less than half that, only 13 percent”

Pioneers had 'an average market share of 29 percent' against followers' 13, so market share is the measure.

Learn the question types in this part

Frequently asked questions

Where does the Four Business Values listening section come from?

It is Part 4 of Cambridge IELTS 12 Listening Test 1, and it covers Questions 31–40.

What question types appear in Four Business Values?

The part is tested with Note Completion. Each type is explained on this page, alongside the answers.

Are these reading answers reliable?

Every answer is paired with the sentence that proves it, so you can check each one against the passage yourself. Use the page after a timed attempt, not instead of one.

Cambridge IELTS is published by Cambridge University Press & Assessment. Band9Prep is not affiliated with Cambridge. This page is an independent study aid: it gives the answer key, the passage evidence and an explanation so you can review an attempt you have already made.

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